Device as a Service, often shortened to DaaS, is a way to combine business computers with selected setup and ongoing services. It may be paid through a monthly arrangement rather than one hardware purchase.
The name does not tell you exactly what is included. One proposal may cover only device procurement. Another may include deployment, monitoring, updates, support and end-of-life handling.
Questions to ask
- Which laptop or desktop models are included?
- Who owns the devices during and at the end of the term?
- What support, repairs and replacements are included?
- Who manages security settings, software and device updates?
- What happens when a staff member leaves or a device reaches end of life?
- What is the total cost over the full term?
The useful comparison is between clearly scoped proposals for your team, whether the provider calls them DaaS, laptop leasing or managed devices.